Shipping policy
Shipping Policy
Pre-Sale & Processing All orders are part of our pre-sale program. Orders are processed and shipped in monthly batches. By placing an order, you acknowledge and agree to this shipping schedule. You will receive a shipping confirmation email with tracking information once your order has been dispatched.
Shipping Rates
- 🇨🇦 Canada — $15.99 CAD (free on orders $100+ CAD)
- 🇺🇸 United States — $14.99 USD (free on orders $100+ USD)
- 🇳🇿 New Zealand & International — $29.99 CAD (free on orders $150+ CAD)
Estimated Delivery Times Once shipped, please allow the following delivery windows:
- Canada: 1–2 weeks
- United States: 2–4 weeks
- International: 6–10 weeks
Customs & Duties International orders may be subject to customs fees, import duties, or taxes upon arrival. These charges are the responsibility of the customer and are not included in our shipping rates.
Lost or Damaged Shipments If your order arrives damaged or is lost in transit, please contact us within 14 days of the expected delivery date with your order number and we will work to resolve the issue.
Contact For shipping inquiries, contact us at info@dignifiedrecords.com